As a member of the FRSB we commit to the highest of fundraising standards through this self-regulatory scheme and subscribe to the Fundraising Promise. To view the Fundraising Promise please click here.

As part of our commitment to the highest standards in fundraising we have a complaints proceedure and a dedicated Complaints Co-ordinator.

To read our complaints proceedure please click here.

If you have a complaint about any of our fundraising processes or materials, please contact our complaints co-ordiantor, Derrin Gill on 020 7821 2812.