About Us

Our Safeguarding Policy

If you have a safeguarding concern to report, this page highlights the policies and procedures we have in place to ensure that everyone feels safe, respected, welcomed and supported while taking part in, working, visiting or volunteering at any of our programmes or other activities and events.

Report a concern

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Our Commitment

Safeguarding is everyone’s responsibility. All employees, volunteers and those acting on our behalf must play their full part in safeguarding people who come into contact with the charity. They have an obligation and responsibility for safeguarding and to achieve the commitments in this policy. They are responsible for the quality, efficiency and effectiveness of their safeguarding activity.

No one should ever experience abuse through our activities. Prevention, awareness and empowerment are core elements of effective safeguarding arrangements.

Everyone, be they beneficiaries, donors, partners, members, volunteers, guests, or staff, has the right to protection from abuse or harm of any kind regardless of their experience, background or status.

We recognise that abuse can be perpetrated by anyone and could take place anywhere. Abuse can be a single or repeated act, or failure to take appropriate action, which causes harm or distress to a person. We take a holistic approach to safeguarding and seek to promote the welfare of all those affected by our work.

The primary consideration when managing safeguarding is always to act in the best interests of those at risk of or experiencing harm. The welfare of the individual is paramount and we will always consider how best they can be supported and the potential effect the application this policy may have on their life.

Working in partnership with children, young people and vulnerable adults as well as their carers and parents is essential for effective safeguarding practice. We will provide everyone connected with the organisation (including parents, children and volunteers) with the opportunity to be heard about safeguarding matters; including sharing any concerns which they have about risks of harm.


Our Safeguarding Team

Gabby Shirley - Designated Safeguarding Lead

Mark Curtin - Deputy Designated Safeguarding Lead

Rob Tipping, Amelia Ireland, Kelly Birch - Deputy Safeguarding Leads

Suzy Christopher - Trustee Safeguarding Lead

Amy Robinson - Governance, Risk and Compliance Manager

All questions, queries, concerns, referrals and/or complaints should be directed to the Safeguarding Team in the first instance. You can email them at safeguarding@lordstaverners.org or fill out the form below.

You can also report your concerns by calling us on 020 7025 0000 (press option one for safeguarding) or writing to us at Lord's Taverners, Fivefields, 8-10 Grosvenor Gardens SW1W 0DH (please address it to Safeguarding Team and mark it as private and confidential).

Please note that this number is not manned 24/7, but we will respond to you the next working day. If you have an immediate safeguarding risk please contact the police on 101 or if the person is in immediate danger or if you are approached by a child/adult, with a disclosure that they are being or had been harmed or abused. If you suspect or are concerned that a child/adult is, or may be subject to risk / neglect / abuse or harm for all emergencies dial: 999.


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Reporting Process

Find out more about our process when reporting your safeguarding concern.

Click here

What happens when you report a concern or incident to us

  • We will let you know as soon as possible that we have received your message and will respond to it within a maximum of two working days.
  • We will review and assess your concern and if we have any immediate questions about understanding your concerns we will get back to you. We will support you, offer advice and make decisions about the next steps to take.
  • We will pass on or act on the information you have shared on a need-to-know basis. If there is a serious concern about a child or adult at risk and you have shared information about their identity, we will make a referral by sharing the information with social services. If the child or adult at risk is in immediate danger we would also contact the police or other statutory service.
  • Regardless of the outcome of your concern, we will always encourage you to get in touch again if you need to.
  • We will keep detailed, accurate and secure records of all concerns and referrals.

Report a concern

Recognise, Report, Respond, Record, Review

Safeguarding can be complex. The rights of an individual to determine something themselves and to be involved in decisions about their lives needs to be balanced against risks, such as the need to keep others safe.

Click here to read more about the process.


Safeguarding Children & Young People

You can download and read our Safeguarding Children & Young People Policy in full here.


Safeguarding Adults

You can download and read our Safeguarding Adults Policy in full here.

Our Values and Behaviours

Our values and behaviours as staff, volunteers, members, stakeholders and partners are a demonstration of our commitment to leading an inclusive culture – a culture focused on the young people who participate in our programmes and the changes we can make to their lives. Not just for them but with them.

Our Policies

Cookies and URLs (Unique Resource Locators). We use cookies, URLs, and other similar user information for the purposes of providing statistical data on the usage of our web and other digital channels. This data is quantitative and may include geographic and other limited demographic information. We do not use cookies or URL information for the purposes of identifying individual users, or for providing a basis for a tailored experience to you.